Henan Provincial Rehabilitation Hospital, developed by Henan Luoyang Orthopedic-Traumatological Hospital for new field of health service, is an independent branch established in December 2015. The garden-like hospital covering an area of 140,000m² has 5 inpatient wards and 1 treatment zone, and offers 214 sick beds. It has set up seven specialized sections which are spinal cord injury rehabilitation, pain rehabilitation, neurological rehabilitation, geriatric rehabilitation, bone and joint rehabilitation, comprehensive rehabilitation and surgical rehabilitation.

To satisfy the increasing demands for rehabilitation and make up for the disadvantages concerning rehabilitation talents, resources and management, the young rehabilitation branch signed agreement with OKEYWAY in October 2016 to implement international standard CARF for standardizing its service flow and accelerating discipline development, talent cultivation, and service improvement. After constant improvement over a year, the hospital passed CARF survey in March 2018 and obtained three-year CARF accreditation.

More accessible setting

* Based on the original beautiful landscape, add signage system with hospital culture and characteristics;

* Optimize existing rooms and public areas, increase the number of patient activity and doctor-patient interaction scenes

* Check out potential risks of physical environment, and provide patients with more considerate details.

International rehabilitation management

* Systematic training for CARF standards

* Build efficient, comprehensive, suitable and self-completing rehabilitation management system

* Rehabilitation service outcome data to prove service quality

Integrated rehabilitation team

* Optimize team meeting mode, and establish motivated interview mode

* Change from linear service flow to closed-type service flow

▲Ward environment VS details

▲ Doctor-patient interaction VS patient interaction 

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